Delivery - UK & International
From our rural idyll in Hampshire we deliver hats worldwide!
We will dispatch all orders within 48 hours.
The cost of postage & packaging are as follows:
UK Royal Mail 2nd Class (2 to 4 days) - Free
UK Royal Mail Express Class (1 to 3 days) - £2.50
See below for more delivery information
Can we post our hats overseas?
The answer is absolutely YES!
We get asked a lot as to whether or not we send our hats overseas, hence why I thought it would be a good idea to highlight our international delivery service.
We are delighted to say that we have customers from all over the world and the numbers are increasing.
We have built a bit of a rapport with many of our overseas customers who have come back to buy more hats; the unique styling of our hats and 'Made in Britain' has a huge appeal we are told.
Do you accept my local currency?
We accept Great British Pounds, US Dollars and Euros.
You can select your chosen currency in the bottom right corner of our website.
Please note: if you decide to checkout with PayPal, then you will be charged in pounds and PayPal will process the foreign currency exchange.
What are the postage costs?
Europe - tracked - £8
Rest of the world - tracked - £9.95
Please note if you are an international customer and you have selected a currency other than Great British Pounds, then the foreign currency amount will be displayed at checkout prior to payment.
Please note that all shipments from the UK to destinations outside of the UK may be subject to import duties and taxes which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and additional charges for customs clearance are your own responsibility.
What will happen once you have placed your order?
We will dispatch your parcel within 48 hours. As we want to guarantee the safe delivery of your order we will always send it 'tracked'. Once your order has been sent you will get a confirmation email with the tracking number so that you can track your parcel. Initially the parcel is sent via Royal Mail here in Britain and then it will be in the hands of your national postal service.
UK & International Delivery Information
How will your hat be sent?
With tender loving care!
Our hats are sent in an eye catching, colourful artistic version of the Union Jack designed envelope. It's hard to miss amongst your post!
All of our rain hats are crushable and packable which is great in terms of delivery (no cumbersome hat boxes.) It is also fantastic for you as it means that you can take your hat anywhere on your travels, shove it in a suitcase knowing that it will reshapen in an instant as soon as you need it.
What happens if you are not happy with your purchase?
In the unlikely event that you are not completely satisfied with your purchase please feel free to return your hat and we will refund you the price of the hat.
Please complete the Return/Exchange form which came with your hat and ensure that you enclose it with your parcel.
All postage costs are non-refundable unless the hat is found to be faulty. Please send the parcel recorded delivery to ensure we receive your returned hat.
If a refund is requested we will process your return immediately we receive the hat. Any refunds will be returned to you by the original method of payment. For example, refunds in respect of credit card transactions will be made by the credit card company you used to purchase the hat.
If an exchange is requested for a hat of a different price, then we will refund the price difference between your hat and a cheaper one, or will require extra payment to match the price of a more expensive hat.
Do You Have Any Questions?
Please email us at firstname.lastname@example.org
or call us on +44 (0) 7931528466
A Little Bit of Britain Delivered to You!
All of our hats are made by British milliners. We are proud to represent such skilled British milliners and hope that you will enjoy wearing a beautifully crafted stylish hat.
"Premium quality and stylish. Delivered to USA promptly" Britt Dougall - Olivia hat
"A 5* product with fast delivery" Frances - Darcy hat
"This service was super quick all the way to Australia, came nicely packaged and the hat itself is gorgeous" Seline Gaden - Olivia hat
"Very good hat. Live in Germany and ordered this online. Arrived very quickly. Would recommend" Shirley - Nola hat